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Saturday, January 05, 2008

DBS Coin Deposit Machines

DBS Bank has installed quite a few Coin Deposit machines at various locations e.g. Woodlands Civic Centre, Bedok, Towner Rd, South Bridge Rd, etc. These machines even accept 1 cent coins. However, the use of these machines do incur charges.

Read on
  • 100 pieces = 75 cents ($0.75) charge
  • If you deposit before 2pm on a working day, you will only see it in your bank account by 8pm on the same day
  • If you deposit after 2pm on a working day or on a non-working day, you will only see it in your bank account by 8pm on the next working day
  • Charges are waived for kids account Correction: Charges will still be debited from a kid's (less than 12 years old) account when doing coin deposit. To waive the charges, you are required to retain the receipts and bring them personally to a DBS/POSB counter for a refund. Yes, the Coin Deposit machines are not intelligent enough to determine if the designated account is a kid's account.

Currently, DBS website does not have information on this new Coin Deposit Machines.

6 comments:

  1. Thanks for the info. Wonder why DBS don't put the info up on their site. Thanks anyway.

    ReplyDelete
  2. BTW, to make a refund for a kids account, another alternative is to deposit the receipt into the cheque deposit box.

    hongjun

    ReplyDelete
  3. Hi, i think there is another correction to be made.
    It is 0.75cents per 100 pieces ie less than 1 cent.
    I was thinking the same like u did - 75 cents.

    ReplyDelete
  4. No, I have double confirmed with customer service and this is what they told me.

    200 pieces = $1.50
    100 pieces = $0.75 (75 cents)
    1 piece = $0.0075 (0.75 cents)

    I was at Woodlands Civic Centre today and I double confirmed the below:
    0.75 cents per piece.

    To make it less confusing, I edited my post slightly.

    Cheers
    hongjun

    ReplyDelete
  5. i just did a coin deposit this morning...
    being charged $3.35...
    really no way to have it waived??

    ReplyDelete
  6. That is a lot of coins!
    I do agree $3.35 is a bit too much but I doubt there is much we as a consumer can do to get it waived since the terms of usage is already being stated.

    You can try to call them at 1800-1111-111 and see they can do for you.

    hongjun

    ReplyDelete

Do provide your constructive comment. I appreciate that.

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