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GrabCar Cancellation Policy Not Protecting Passengers

I quote the Terms Of Use for GrabCar below.


Judge for yourself. Cancellation Fee Policy of $2 does not protect passengers at all! I personally had to cancel a booking due to driver never turning up despite I having tried to contact the missing driver. There is just no way for passengers to provide a valid reason to justify the cancellation. Feeling annoyed by the driver's behaviour, I raised a ticket to GrabCar on Dec 20 and the only reply from them was an automatic reply 5 days later telling me they are overwhelmed with tickets and what I could do is either drop my ticket, contact via phone or reply the email, followed by a "guaranteed" resolution in yet another 5 days' time.

After having said so many, let's just hope the few black sheep can be more professional.

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ACJC Birthday Girl Tied Up and Tortured

The two videos mentioned are particularly shocking to me because of two factors. First of all, the perpetrators are practically all females, with a few boys in the background cheering. I never knew women are into such cruelty as well. Second, it occurred in bright daylight at a crowded school canteen - where everybody can see! The poor victim was tied to a chin-up bar and attacked mercilessly. All in the name of “celebrating” her birthday.

The school where all these took place is a well-reputed school - Anglo-Chinese Junior College (ACJC). (No point in concealing the school’s identity as the uniform of the students involved is obvious).

Video captured on the incident was uploaded onto YouTube but was taken down after this matter was blown up.

ACJC girl gets tied up and tortured… by friends “celebrating” her birthday [via]