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Monday, November 21, 2005

Microsoft Support For My Conjecture

Dear Sir/Madam,

Thank you for the reply.

Currently, the Singnet customers are facing the Windows Update issue
where the Windows Update page shows "Checking for the latest version of
software" and it hangs. Sometimes they might get the error code
0x80072F78 or 0x80072EFF stating that "Web site has encountered a problem and
cannot display the requested page".

We are still investigating on this issue and have escalated the issue
to the concerned department. We are still waiting for further updates
and will appreciate it if you may co-operate and provide us some time to
resolve this issue. Once the issue is rectified we will update you with
further information.

Thank you for your understanding and co-operation.

Have a nice day!

Best regards,

Wisut Pisitsangkakul
Support Professional
Microsoft Customer Service and Support (South East Asia)

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