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Friday, December 16, 2011

Should SMRT CEO really should come out and apologise?

In 2010, when trains were packed and commuters were complaining, Saw Phaik Hwa, the President and CEO of SMRT, dismissed these concerns and defended the company. Instead, she pointed the finger at commuters and said: "People can board the train, it is whether they choose to."

Huge crowd stranded

Taxi drivers receiving income opportunity after SMRT trains broke down

Passengers smashed windows for ventilation having stucked in tunnel

» ‘Train disruptions unacceptable and unforgivable’ | Yahoo Finance
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