I have completed my ITIL (Version 3) Foundation Certificate in IT Service Management today. It was a 3 full days course with an examination. I thought this is a good-to-know knowledge and so went for the course even though my organization does not really use ITIL extensively. However, some aspects of ITIL is being used and I believe it is relevant for many other industries as well.
Other interesting frameworks are Six Sigma, COBIT, PMBOK and CMMI.
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