No wonder many government websites are now revamping and adding in social tools like Facebook and Twitter.
e-Government: The Next Quantum Leap [via]
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I just finished a book on government web sites and that led to some web 2.0 research questions regarding civic engagement and the relationships between citizens and all levels of government:
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2. What are the affects of the changes in relationships caused by Web 2.0?
3. Have Web 2.0 effects been beneficial?
If you are interested in contributing to a book that looks at these questions please see the call for chapters at: http://www.igi-global.com/AuthorsEditors/AuthorEditorResources/CallForBookChapters/CallForChapterDetails.aspx?CallForContentId=83a379cb-7965-453b-8b6c-8210bfcda664